Frequently Asked Questions
Everything you need to know about our gourmet snacks.
How long does City Pop popcorn stay fresh?
Our popcorn is popped fresh daily. When kept in its original sealed bag and stored in a cool, dry place, it maintains peak crunch and flavor for 2 to 3 weeks.
Do you offer shipping across the country?
Yes, we ship our gourmet treats nationwide! Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
Are there gluten-free or vegan options available?
Absolutely! Many of our savory and sweet flavors are naturally gluten-free. We also offer specific vegan-friendly options; please check the ingredient list on each product page for details.
Can I place a custom order for an event or party?
We love being part of your celebrations! City Pop offers bulk sizing and custom packaging for weddings, corporate events, and parties. Contact our team to discuss your specific needs.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order or if it arrived damaged, please contact us within 48 hours for a resolution.
How can I track my order?
Once your order has been popped and packed, you will receive an email with a tracking number so you can follow your snacks right to your doorstep.